BibTeX record journals/dss/LeeLCIK11

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@article{DBLP:journals/dss/LeeLCIK11,
  author       = {Hyeseon Lee and
                  Yeonhee Lee and
                  Hyunbo Cho and
                  Kwanyoung Im and
                  Yong Seog Kim},
  title        = {Mining churning behaviors and developing retention strategies based
                  on a partial least squares {(PLS)} model},
  journal      = {Decis. Support Syst.},
  volume       = {52},
  number       = {1},
  pages        = {207--216},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.dss.2011.07.005},
  doi          = {10.1016/J.DSS.2011.07.005},
  timestamp    = {Thu, 20 Feb 2020 17:55:02 +0100},
  biburl       = {https://dblp.org/rec/journals/dss/LeeLCIK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}