BibTeX record journals/dss/KimKP10

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@article{DBLP:journals/dss/KimKP10,
  author       = {Hyung{-}Su Kim and
                  Young{-}Gul Kim and
                  Chan{-}Wook Park},
  title        = {Integration of firm's resource and capability to implement enterprise
                  {CRM:} {A} case study of a retail bank in Korea},
  journal      = {Decis. Support Syst.},
  volume       = {48},
  number       = {2},
  pages        = {313--322},
  year         = {2010},
  url          = {https://doi.org/10.1016/j.dss.2009.07.006},
  doi          = {10.1016/J.DSS.2009.07.006},
  timestamp    = {Thu, 20 Feb 2020 17:55:30 +0100},
  biburl       = {https://dblp.org/rec/journals/dss/KimKP10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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