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@article{DBLP:journals/dss/KannanR01,
author = {P. K. Kannan and
H. Raghav Rao},
title = {Introduction to the special issue: decision support issues
in customer relationship management and interactive marketing
for e-commerce},
journal = {Decision Support Systems},
volume = {32},
number = {2},
year = {2001},
pages = {83-84},
ee = {http://dx.doi.org/10.1016/S0167-9236(01)00103-8},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
Copyright © 2006-01-09 by Michael Ley (ley@uni-trier.de)