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DBLP Record 'journals/dss/HwangK07'

BibTeX

@article{DBLP:journals/dss/HwangK07,
  author    = {Yujong Hwang and
               Dan Jong Kim},
  title     = {Customer self-service systems: The effects of perceived
               Web quality with service contents on enjoyment, anxiety,
               and e-trust},
  journal   = {Decision Support Systems},
  volume    = {43},
  number    = {3},
  year      = {2007},
  pages     = {746-760},
  ee        = {http://dx.doi.org/10.1016/j.dss.2006.12.008},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

Copyright © 2007-11-12 by Michael Ley (ley@uni-trier.de)