BibTeX record journals/db/SchonH89

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@article{DBLP:journals/db/SchonH89,
  author       = {Stephen Schon and
                  Omar Keith Helferich},
  title        = {Expert System Applications in Customer Service},
  journal      = {Data Base},
  volume       = {20},
  number       = {2},
  pages        = {38--46},
  year         = {1989},
  url          = {https://doi.org/10.1145/1017914.1017921},
  doi          = {10.1145/1017914.1017921},
  timestamp    = {Wed, 20 May 2020 22:03:06 +0200},
  biburl       = {https://dblp.org/rec/journals/db/SchonH89.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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