BibTeX record: journals/db/RutnerROH11

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@article{DBLP:journals/db/RutnerROH11,
  author    = {Paige S. Rutner and
               Cynthia K. Riemenschneider and
               Anne {O'Leary-Kelly} and
               Bill C. Hardgrave},
  title     = {Work exhaustion in information technology professionals: the impact
               of emotion labor.},
  journal   = {{DATA} {BASE}},
  year      = {2011},
  volume    = {42},
  number    = {1},
  pages     = {102--120},
  url       = {http://doi.acm.org/10.1145/1952712.1952718},
  doi       = {10.1145/1952712.1952718},
  timestamp = {Wed, 03 Sep 2014 04:44:02 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/db/RutnerROH11},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}