DBLP Record 'journals/db/LearmonthI87'

BibTeX

@article{DBLP:journals/db/LearmonthI87,
  author    = {Gerard P. Learmonth and
               Blake Ives},
  title     = {Information System Technology can Improve Customer Service},
  journal   = {DATA BASE},
  volume    = {18},
  number    = {2},
  year      = {1987},
  pages     = {6-10},
  ee        = {db/journals/db/LearmonthI87.html},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}