BibTeX record journals/db/KimP06

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@article{DBLP:journals/db/KimP06,
  author       = {Hee{-}Woong Kim and
                  Shan Ling Pan},
  title        = {Towards a process model of information systems implementation: the
                  case of customer relationship management {(CRM)}},
  journal      = {Data Base},
  volume       = {37},
  number       = {1},
  pages        = {59--76},
  year         = {2006},
  url          = {https://doi.org/10.1145/1120501.1120506},
  doi          = {10.1145/1120501.1120506},
  timestamp    = {Wed, 20 May 2020 22:03:01 +0200},
  biburl       = {https://dblp.org/rec/journals/db/KimP06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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