BibTeX record journals/cys/JimenezAP17

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@article{DBLP:journals/cys/JimenezAP17,
  author       = {Sandra Dinora Orantes Jim{\'{e}}nez and
                  Graciela V{\'{a}}zquez {\'{A}}lvarez and
                  Ricardo Tejeida Padilla},
  title        = {Customer Relationship Management Systemic Model in Hotelier Sector:
                  Are the Hotel Companies Gaining Benefits with Practices Oriented to
                  the Relationship with the Clients?},
  journal      = {Computaci{\'{o}}n y Sistemas},
  volume       = {21},
  number       = {3},
  year         = {2017},
  url          = {https://doi.org/10.13053/cys-21-3-2718},
  doi          = {10.13053/CYS-21-3-2718},
  timestamp    = {Sun, 02 Oct 2022 15:33:24 +0200},
  biburl       = {https://dblp.org/rec/journals/cys/JimenezAP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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