Using cognitive task analysis to explore issues in the procurement of intelligent decision support systems.

Robert R. Hoffman Kelly Neville Jennifer Fowlkes Using cognitive task analysis to explore issues in the procurement of intelligent decision support systems. 57-70 2009 11 Cognition, Technology & Work 1 http://dx.doi.org/10.1007/s10111-008-0120-5 db/journals/ctw/ctw11.html#HoffmanNF09