LeeL83'

BibTeX

@article{DBLP:journals/csur/LeeL83,
  author    = {Dik Lun Lee and
               Frederick H. Lochovsky},
  title     = {Voice Response Systems},
  journal   = {ACM Comput. Surv.},
  volume    = {15},
  number    = {4},
  year      = {1983},
  pages     = {351-374},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}