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@article{DBLP:journals/csur/LeeL83,
author = {Dik Lun Lee and
Frederick H. Lochovsky},
title = {Voice Response Systems},
journal = {ACM Comput. Surv.},
volume = {15},
number = {4},
year = {1983},
pages = {351-374},
ee = {http://doi.acm.org/10.1145/289.292},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
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