Gregorio Convertino Dorrit Billman Peter Pirolli J. P. Massar Jeff Shrager The CACHE Study: Group Effects in Computer-supported Collaborative Analysis. 353-393 2008 17 Computer Supported Cooperative Work 4 http://dx.doi.org/10.1007/s10606-008-9080-9 db/journals/cscw/cscw17.html#ConvertinoBPMS08