Organizational Memory as Objects, Processes, and Trajectories: An Examination of Organizational Memory in Use.

Mark S. Ackerman Christine Halverson Organizational Memory as Objects, Processes, and Trajectories: An Examination of Organizational Memory in Use. 155-189 2004 13 Computer Supported Cooperative Work 2 http://www.springerlink.com/index/10.1023/B:COSU.0000045805.77534.2a db/journals/cscw/cscw13.html#AckermanH04