BibTeX record journals/corr/abs-1811-11821

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@article{DBLP:journals/corr/abs-1811-11821,
  author       = {Gustavo Nogueira de Sousa and
                  Luan Vin{\'{\i}}cius Huppes and
                  Ant{\^{o}}nio Fernando Lavareda Jacob Jr. and
                  F{\'{a}}bio Manoel Fran{\c{c}}a Lobato},
  title        = {Ado{\c{c}}{\~{a}}o de Social {CRM} em Micro e Pequenas Empresas: Uma
                  An{\'{a}}lise do Mercado Santareno},
  journal      = {CoRR},
  volume       = {abs/1811.11821},
  year         = {2018},
  url          = {http://arxiv.org/abs/1811.11821},
  eprinttype    = {arXiv},
  eprint       = {1811.11821},
  timestamp    = {Tue, 15 Jan 2019 14:28:29 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-1811-11821.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}