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DBLP Record 'journals/cor/HaddenTRR07'

BibTeX

@article{DBLP:journals/cor/HaddenTRR07,
  author    = {John Hadden and
               Ashutosh Tiwari and
               Rajkumar Roy and
               Dymitr Ruta},
  title     = {Computer assisted customer churn management: State-of-the-art
               and future trends},
  journal   = {Computers {\&} OR},
  volume    = {34},
  number    = {10},
  year      = {2007},
  pages     = {2902-2917},
  ee        = {http://dx.doi.org/10.1016/j.cor.2005.11.007},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

Copyright © 2008-03-04 by Michael Ley (ley@uni-trier.de)