<?xml version="1.0"?>
<dblp>
<article key="journals/comsur/ChouL00" mdate="2011-12-02">
<author>Sheng-Lin Chou</author>
<author>Yi-Bing Lin</author>
<title>Computer Telephony Integration and Its Applications.</title>
<year>2000</year>
<volume>3</volume>
<journal>IEEE Communications Surveys and Tutorials</journal>
<number>1</number>
<ee>http://dx.doi.org/10.1109/COMST.2000.5340718</ee>
<url>db/journals/comsur/comsur3.html#ChouL00</url>
<pages>2-11</pages>
</article>
</dblp>
