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BibTeX record journals/computer/ClacyJ07
@article{DBLP:journals/computer/ClacyJ07, author = {Ben Clacy and Brian Jennings}, title = {Service Management: Driving the Future of {IT}}, journal = {Computer}, volume = {40}, number = {5}, pages = {98--100}, year = {2007}, url = {https://doi.org/10.1109/MC.2007.183}, doi = {10.1109/MC.2007.183}, timestamp = {Wed, 12 Aug 2020 10:30:17 +0200}, biburl = {https://dblp.org/rec/journals/computer/ClacyJ07.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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