@article{DBLP:journals/cn/ShanLMY02,
  author    = {Zhiguang Shan and
               Chuang Lin and
               Dan C. Marinescu and
               Yang Yang},
  title     = {Modeling and performance analysis of QoS-aware load balancing
               of Web-server clusters},
  journal   = {Computer Networks},
  volume    = {40},
  number    = {2},
  year      = {2002},
  pages     = {235-256},
  ee        = {http://dx.doi.org/10.1016/S1389-1286(02)00253-0},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}