BibTeX record journals/candie/WangLL23

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@article{DBLP:journals/candie/WangLL23,
  author       = {Juite Wang and
                  Jung{-}Yu Lai and
                  Yi{-}Hsuan Lin},
  title        = {Social media analytics for mining customer complaints to explore product
                  opportunities},
  journal      = {Comput. Ind. Eng.},
  volume       = {178},
  pages        = {109104},
  year         = {2023},
  url          = {https://doi.org/10.1016/j.cie.2023.109104},
  doi          = {10.1016/J.CIE.2023.109104},
  timestamp    = {Sun, 16 Apr 2023 20:31:12 +0200},
  biburl       = {https://dblp.org/rec/journals/candie/WangLL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}