BibTeX record journals/cacm/NevoW07

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@article{DBLP:journals/cacm/NevoW07,
  author    = {Dorit Nevo and
               Michael R. Wade},
  title     = {How to avoid disappointment by design},
  journal   = {Commun. {ACM}},
  volume    = {50},
  number    = {4},
  pages     = {43--48},
  year      = {2007},
  url       = {http://doi.acm.org/10.1145/1232743.1232746},
  doi       = {10.1145/1232743.1232746},
  timestamp = {Tue, 05 Jun 2007 12:19:04 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/cacm/NevoW07},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}