BibTeX record journals/cacm/GerlachNMAF02

download as .bib file

@article{DBLP:journals/cacm/GerlachNMAF02,
  author    = {James H. Gerlach and
               Bruce Neumann and
               Edwin Moldauer and
               Martha Argo and
               Daniel Frisby},
  title     = {Determining the cost of {IT} services},
  journal   = {Commun. {ACM}},
  volume    = {45},
  number    = {9},
  pages     = {61--67},
  year      = {2002},
  url       = {http://doi.acm.org/10.1145/567498.567500},
  doi       = {10.1145/567498.567500},
  timestamp = {Tue, 03 May 2005 10:45:12 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/cacm/GerlachNMAF02},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}