BibTeX record journals/cacm/Ganz06

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@article{DBLP:journals/cacm/Ganz06,
  author    = {Walter Ganz},
  title     = {Germany: service engineering},
  journal   = {Commun. {ACM}},
  volume    = {49},
  number    = {7},
  pages     = {79},
  year      = {2006},
  url       = {http://doi.acm.org/10.1145/1139954},
  doi       = {10.1145/1139954},
  timestamp = {Tue, 20 Feb 2007 10:40:16 +0100},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/cacm/Ganz06},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}