BrownCR07'

BibTeX

@article{DBLP:journals/cacm/BrownCR07,
  author    = {Susan A. Brown and
               Norman L. Chervany and
               Bryan A. Reinicke},
  title     = {What matters when introducing new information technology},
  journal   = {Commun. ACM},
  volume    = {50},
  number    = {9},
  year      = {2007},
  pages     = {91-96},
  ee        = {http://doi.acm.org/10.1145/1284621.1284625},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}