BibTeX record journals/cacm/BarberL83

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@article{DBLP:journals/cacm/BarberL83,
  author    = {Raymond E. Barber and
               Henry C. Lucas Jr.},
  title     = {System Response Time, Operator Productivity, and Job Satisfaction},
  journal   = {Commun. {ACM}},
  volume    = {26},
  number    = {11},
  pages     = {972--986},
  year      = {1983},
  url       = {http://doi.acm.org/10.1145/182.358464},
  doi       = {10.1145/182.358464},
  timestamp = {Tue, 07 Jun 2011 16:51:33 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/cacm/BarberL83},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}