BibTeX record journals/bpmj/TrkmanMVG15

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@article{DBLP:journals/bpmj/TrkmanMVG15,
  author       = {Peter Trkman and
                  Willem Mertens and
                  Stijn Viaene and
                  Paul Gemmel},
  title        = {From business process management to customer process management},
  journal      = {Bus. Process. Manag. J.},
  volume       = {21},
  number       = {2},
  pages        = {250--266},
  year         = {2015},
  url          = {https://doi.org/10.1108/BPMJ-02-2014-0010},
  doi          = {10.1108/BPMJ-02-2014-0010},
  timestamp    = {Thu, 18 Jun 2020 22:06:27 +0200},
  biburl       = {https://dblp.org/rec/journals/bpmj/TrkmanMVG15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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