BibTeX record journals/bpmj/ChristofiTCAGI20

• > Home > journals/bpmj/ChristofiTCAGI20

@article{DBLP:journals/bpmj/ChristofiTCAGI20,
  author       = {Michael Christofi and
                  Alkis Thrassou and
                  Hela Chebbi and
                  Zafar U. Ahmed and
                  Balakrishna Grandhi and
                  Lea Iaia},
  title        = {{CRM} campaigns with choice for enhanced business process performance:
                  The collectivist customers' collaborative role for positive word-of-mouth},
  journal      = {Bus. Process. Manag. J.},
  volume       = {26},
  number       = {5},
  pages        = {1225--1239},
  year         = {2020},
  url          = {https://doi.org/10.1108/BPMJ-04-2019-0146},
  doi          = {10.1108/BPMJ-04-2019-0146},
  timestamp    = {Thu, 14 Oct 2021 09:07:34 +0200},
  biburl       = {https://dblp.org/rec/journals/bpmj/ChristofiTCAGI20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}