BibTeX record journals/bpmj/Camgoz-AkdagIE16

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@article{DBLP:journals/bpmj/Camgoz-AkdagIE16,
  author       = {Hatice Camg{\"{o}}z{-}Akdag and
                  H. Pinar Imer and
                  K. Nazli Ergin},
  title        = {Internal customer satisfaction improvement with {QFD} technique},
  journal      = {Bus. Process. Manag. J.},
  volume       = {22},
  number       = {5},
  pages        = {957--968},
  year         = {2016},
  url          = {https://doi.org/10.1108/BPMJ-01-2016-0022},
  doi          = {10.1108/BPMJ-01-2016-0022},
  timestamp    = {Thu, 14 Oct 2021 09:07:35 +0200},
  biburl       = {https://dblp.org/rec/journals/bpmj/Camgoz-AkdagIE16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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