BibTeX record journals/bell/MitraSSS00

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@article{DBLP:journals/bell/MitraSSS00,
  author    = {Debasis Mitra and
               Kenan E. Sahin and
               Ravi Sethi and
               Abraham Silberschatz},
  title     = {New directions in services management},
  journal   = {Bell Labs Technical Journal},
  volume    = {5},
  number    = {1},
  pages     = {17--34},
  year      = {2000},
  url       = {http://dx.doi.org/10.1002/bltj.2205},
  doi       = {10.1002/bltj.2205},
  timestamp = {Wed, 22 Jun 2005 14:06:14 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/bell/MitraSSS00},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}