BibTeX record journals/behaviourIT/WilkieMJL07

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@article{DBLP:journals/behaviourIT/WilkieMJL07,
  author       = {Jenny Wilkie and
                  Fergus R. McInnes and
                  Mervyn A. Jack and
                  Peter J. Littlewood},
  title        = {Hidden menu options in automated human - computer telephone dialogues:
                  dissonance in the user's mental model},
  journal      = {Behav. Inf. Technol.},
  volume       = {26},
  number       = {6},
  pages        = {517--534},
  year         = {2007},
  url          = {https://doi.org/10.1080/01449290600717783},
  doi          = {10.1080/01449290600717783},
  timestamp    = {Thu, 12 Mar 2020 17:19:00 +0100},
  biburl       = {https://dblp.org/rec/journals/behaviourIT/WilkieMJL07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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