BibTeX record: journals/behaviourIT/PaternoSS12

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@article{DBLP:journals/behaviourIT/PaternoSS12,
  author    = {Fabio Patern{\`{o}} and
               Carmen Santoro and
               Lucio Davide Spano},
  title     = {The role of {HCI} models in service front-end development},
  journal   = {Behaviour {\&} {IT}},
  year      = {2012},
  volume    = {31},
  number    = {3},
  pages     = {231--244},
  url       = {http://dx.doi.org/10.1080/0144929X.2011.563795},
  doi       = {10.1080/0144929X.2011.563795},
  timestamp = {Wed, 17 Sep 2014 11:42:20 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/behaviourIT/PaternoSS12},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}