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BibTeX record journals/asc/LiuCZWWYY15
@article{DBLP:journals/asc/LiuCZWWYY15, author = {Ru Liu and Lixin Cui and Guangfeng Zeng and Hongyan Wu and Chengjie Wang and Shan Yan and Bingyan Yan}, title = {Applying the fuzzy {SERVQUAL} method to measure the service quality in certification {\&} inspection industry}, journal = {Appl. Soft Comput.}, volume = {26}, pages = {508--512}, year = {2015}, url = {https://doi.org/10.1016/j.asoc.2014.10.014}, doi = {10.1016/J.ASOC.2014.10.014}, timestamp = {Fri, 26 May 2017 22:54:24 +0200}, biburl = {https://dblp.org/rec/journals/asc/LiuCZWWYY15.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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