BibTeX record journals/asc/LiuCZWWYY15

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@article{DBLP:journals/asc/LiuCZWWYY15,
  author       = {Ru Liu and
                  Lixin Cui and
                  Guangfeng Zeng and
                  Hongyan Wu and
                  Chengjie Wang and
                  Shan Yan and
                  Bingyan Yan},
  title        = {Applying the fuzzy {SERVQUAL} method to measure the service quality
                  in certification {\&} inspection industry},
  journal      = {Appl. Soft Comput.},
  volume       = {26},
  pages        = {508--512},
  year         = {2015},
  url          = {https://doi.org/10.1016/j.asoc.2014.10.014},
  doi          = {10.1016/J.ASOC.2014.10.014},
  timestamp    = {Fri, 26 May 2017 22:54:24 +0200},
  biburl       = {https://dblp.org/rec/journals/asc/LiuCZWWYY15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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