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BibTeX record journals/apin/Dogan23
@article{DBLP:journals/apin/Dogan23, author = {Onur Dogan}, title = {A process-centric performance management in a call center}, journal = {Appl. Intell.}, volume = {53}, number = {3}, pages = {3304--3317}, year = {2023}, url = {https://doi.org/10.1007/s10489-022-03740-9}, doi = {10.1007/S10489-022-03740-9}, timestamp = {Tue, 31 Jan 2023 20:44:59 +0100}, biburl = {https://dblp.org/rec/journals/apin/Dogan23.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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