BibTeX record journals/anor/DudinKDD16

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@article{DBLP:journals/anor/DudinKDD16,
  author       = {Alexander N. Dudin and
                  Che Soong Kim and
                  Olga S. Dudina and
                  Sergey A. Dudin},
  title        = {Multi-server queueing system with a generalized phase-type service
                  time distribution as a model of call center with a call-back option},
  journal      = {Ann. Oper. Res.},
  volume       = {239},
  number       = {2},
  pages        = {401--428},
  year         = {2016},
  url          = {https://doi.org/10.1007/s10479-014-1626-2},
  doi          = {10.1007/S10479-014-1626-2},
  timestamp    = {Thu, 13 Aug 2020 12:40:19 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/DudinKDD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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