The Design of Technical Artifacts With Regard to Work Experience: The Development of an Experience-Based Documentation System for Maintenance Workers.

Martin Fischer Eberhard Römmermann Heinrich Benckert The Design of Technical Artifacts With Regard to Work Experience: The Development of an Experience-Based Documentation System for Maintenance Workers. 39-50 1996 10 AI Soc. 1 db/journals/ais/ais10.html#FischerRB96