BibTeX record journals/ais/AskoolN11

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@article{DBLP:journals/ais/AskoolN11,
  author       = {Sanaa Askool and
                  Keiichi Nakata},
  title        = {A conceptual model for acceptance of social {CRM} systems based on
                  a scoping study},
  journal      = {{AI} Soc.},
  volume       = {26},
  number       = {3},
  pages        = {205--220},
  year         = {2011},
  url          = {https://doi.org/10.1007/s00146-010-0311-5},
  doi          = {10.1007/S00146-010-0311-5},
  timestamp    = {Wed, 14 Nov 2018 10:42:08 +0100},
  biburl       = {https://dblp.org/rec/journals/ais/AskoolN11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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