<?xml version="1.0"?>
<dblp>
<article key="journals/air/Shimazu02" mdate="2003-12-04">
<author>Hideo Shimazu</author>
<title>ExpertClerk: A Conversational Case-Based Reasoning Tool for Developing Salesclerk Agents in E-Commerce Webshops.</title>
<pages>223-244</pages>
<year>2002</year>
<volume>18</volume>
<journal>Artif. Intell. Rev.</journal>
<number>3-4</number>
<url>db/journals/air/air18.html#Shimazu02</url>
</article>
</dblp>
