BibTeX record journals/air/NgL00

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@article{DBLP:journals/air/NgL00,
  author    = {KianSing Ng and
               Huan Liu},
  title     = {Customer Retention via Data Mining},
  journal   = {Artif. Intell. Rev.},
  volume    = {14},
  number    = {6},
  pages     = {569--590},
  year      = {2000},
  url       = {http://dx.doi.org/10.1023/A:1006676015154},
  doi       = {10.1023/A:1006676015154},
  timestamp = {Thu, 19 May 2011 15:52:00 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/air/NgL00},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}