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BibTeX record journals/aim/FukunagaHFAMN02
@article{DBLP:journals/aim/FukunagaHFAMN02, author = {Alex S. Fukunaga and Ed Hamilton and Jason Fama and David Andre and Ofer Matan and Illah R. Nourbakhsh}, title = {Staff Scheduling for Inbound Call and Customer Contact Centers}, journal = {{AI} Mag.}, volume = {23}, number = {4}, pages = {30--40}, year = {2002}, url = {https://doi.org/10.1609/aimag.v23i4.1667}, doi = {10.1609/AIMAG.V23I4.1667}, timestamp = {Tue, 25 Aug 2020 16:51:45 +0200}, biburl = {https://dblp.org/rec/journals/aim/FukunagaHFAMN02.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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