BibTeX record journals/aim/BarbuceanuFHLZ04

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@article{DBLP:journals/aim/BarbuceanuFHLZ04,
  author    = {Mihai Barbuceanu and
               Mark S. Fox and
               Lei Hong and
               Yannick Lallement and
               Zhongdong Zhang},
  title     = {Building Agents to Serve Customers},
  journal   = {{AI} Magazine},
  volume    = {25},
  number    = {3},
  pages     = {47--60},
  year      = {2004},
  url       = {http://www.aaai.org/ojs/index.php/aimagazine/article/view/1776},
  timestamp = {Wed, 29 Dec 2010 17:08:38 +0100},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/aim/BarbuceanuFHLZ04},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}