BibTeX record journals/aim/AgarwalBMRS20

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@article{DBLP:journals/aim/AgarwalBMRS20,
  author       = {Shivali Agarwal and
                  Jayachandu Bandlamudi and
                  Atri Mandal and
                  Anupama Ray and
                  Giriprasad Sridhara},
  title        = {Automated Assignment of Helpdesk Email Tickets: An {AI} Lifecycle
                  Case Study},
  journal      = {{AI} Mag.},
  volume       = {41},
  number       = {3},
  pages        = {45--62},
  year         = {2020},
  url          = {https://doi.org/10.1609/aimag.v41i3.5321},
  doi          = {10.1609/AIMAG.V41I3.5321},
  timestamp    = {Sun, 02 Oct 2022 15:27:01 +0200},
  biburl       = {https://dblp.org/rec/journals/aim/AgarwalBMRS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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