Shore82'

BibTeX

@article{DBLP:journals/acta/Shore82,
  author    = {John E. Shore},
  title     = {Information Theoretic Approximations for {\it M/G/ } 1
               und {\it G/G/ } 1 Queuing Systems},
  journal   = {Acta Inf.},
  volume    = {17},
  year      = {1982},
  pages     = {43-61},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}