Orit Hazzan James E. Tomayko The Reflective Practitioner Perspective in eXtreme Programming. 51-61 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=2753&spage=51 2003 conf/xpu/2003xpu XP/Agile Universe db/conf/xpu/xpu2003.html#HazzanT03