A Framework to Evaluate the Impact of e-Government Services in the Improvement of the Citizens' Quality of Life.

Ourania I. Markaki Dimitris E. Charilas Yannis Charalabidis Dimitris Askounis A Framework to Evaluate the Impact of e-Government Services in the Improvement of the Citizens' Quality of Life. 472-482 2009 WSKS (1) http://dx.doi.org/10.1007/978-3-642-04754-1_48 conf/wsks/2009-1 db/conf/wsks/wsks2009-1.html#MarkakiCCA09