BibTeX record conf/wsc/Riley05

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@inproceedings{DBLP:conf/wsc/Riley05,
  author       = {Daniel S. Riley},
  title        = {Simulating a virtual customer service center},
  booktitle    = {Proceedings of the 37th Winter Simulation Conference, Orlando, FL,
                  USA, December 4-7, 2005},
  pages        = {46},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {http://dl.acm.org/citation.cfm?id=1163225},
  timestamp    = {Thu, 10 Jun 2021 22:18:45 +0200},
  biburl       = {https://dblp.org/rec/conf/wsc/Riley05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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