BibTeX record conf/wsc/OzekiI92

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@inproceedings{DBLP:conf/wsc/OzekiI92,
  author       = {Shinya Ozeki and
                  Noriyuki Ikeuchi},
  editor       = {Robert C. Crain},
  title        = {Customer Service Evaluation in the Telephone Service Provisioning
                  Process},
  booktitle    = {Proceedings of the 24th Winter Simulation Conference, Arlington, VA,
                  USA, December 13-16, 1992},
  pages        = {1341--1348},
  publisher    = {{ACM} Press},
  year         = {1992},
  url          = {https://doi.org/10.1145/167293.167938},
  doi          = {10.1145/167293.167938},
  timestamp    = {Thu, 10 Jun 2021 22:22:06 +0200},
  biburl       = {https://dblp.org/rec/conf/wsc/OzekiI92.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}