Ansgar Bernardi Björn Decker Harald Holz Dirk Muthig Naoyuki Nomura 1st Intelligent Office Appliances (IOA 2005): Knowledge Appliances in the Office of the Future. 33-34 2005 conf/wm/2005 Wissensmanagement db/conf/wm/wm2005.html#BernardiDHMN05