Peter A. Creticos Jian Qin Open Knowledge Exchange for Workforce Development. 73-81 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3307&spage=73 2004 conf/wise/2004-w WISE Workshops db/conf/wise/wise2004-w.html#CreticosQ04