BibTeX record conf/wirtschaftsinformatik/WeinreichS13

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@inproceedings{DBLP:conf/wirtschaftsinformatik/WeinreichS13,
  author       = {Holger Weinreich and
                  Cornelia Sch{\"{o}}n},
  title        = {Customer Preferences for Service Process Automation and Implications
                  for Optimal Service Design - {A} Case Study from the Unified Communications
                  Market in Germany},
  booktitle    = {11. Internationale Tagung Wirtschaftsinformatik, Leipzig, Germany,
                  February 27 -- March 1, 2013},
  pages        = {18},
  year         = {2013},
  url          = {http://aisel.aisnet.org/wi2013/18},
  timestamp    = {Fri, 10 May 2013 20:30:17 +0200},
  biburl       = {https://dblp.org/rec/conf/wirtschaftsinformatik/WeinreichS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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