BibTeX record conf/wirtschaftsinformatik/BergenerPR09

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@inproceedings{DBLP:conf/wirtschaftsinformatik/BergenerPR09,
  author       = {Philipp Bergener and
                  Daniel Pfeiffer and
                  Michael R{\"{a}}ckers},
  editor       = {Hans Robert Hansen and
                  Dimitris Karagiannis and
                  Hans{-}Georg Fill},
  title        = {How to Inform the Point of Single Contact? - {A} Business Process
                  based Approach},
  booktitle    = {Business Services: Konzepte, Technologien, Anwendungen. 9. Internationale
                  Tagung Wirtschaftsinformatik 25.-27. Februar 2009, Wien},
  series       = {books@ocg.at},
  volume       = {247},
  pages        = {635--646},
  publisher    = {{\"{O}}sterreichische Computer Gesellschaft},
  year         = {2009},
  url          = {http://aisel.aisnet.org/wi2009/146},
  timestamp    = {Mon, 27 Feb 2012 17:42:04 +0100},
  biburl       = {https://dblp.org/rec/conf/wirtschaftsinformatik/BergenerPR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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