Flexible Handling of Work Processes by Situation-Dependent Support Strategies.

Gert Faustmann Flexible Handling of Work Processes by Situation-Dependent Support Strategies. 21-26 1998 conf/wetice/1998 WETICE http://dlib2.computer.org/conferen/wetice/8751/pdf/87510021.pdf? db/conf/wetice/wetice1998.html#Faustmann98